Implementation Services
Regarding project management, the tools are almost as important as the people, and we can help ensure you have the right tools you need. Our expert team is available to guarantee a smooth and seamless implementation process.
Setting up project management software involves a range of technical activities, and this is why professionals best handle it. After selecting the right software for your business, one of the services we provide is system configuration.
For organizations that are using an existing project management software and want to migrate to another, our experts have experience handling data migration across platforms. Similarly, project management tools usually need to be integrated with other software. Technical integration should only be addressed by professionals because if done poorly it could lead to data loss or a security breach.
Administration & Performance Optimization Services
We ensure the meticulous management and optimization of all tools in your team’s project management software ecosystem. For your team to meet its objectives, all tools must operate together seamlessly and efficiently.
When implementing and managing your project management software, we ensure we are with you every step of the way. We customize the system and finetune every service to match your team’s specific objectives.
Optimizing project management services is a crucial aspect of the work we do. It could include processes like performance monitoring and tuning. Here, we examine where bottlenecks are reducing productivity and eliminate them early. We also implement different cost-reduction strategies and resource optimization techniques.
For organizations that are considering working on creating scalable structures for managing their project operations, our team of experts has experience with future-proofing project management tools even as the organization scales.
Advisory & Consulting Services
After years of experience providing services in the implementation and maintenance of project management software, our team can guide any organization in this field. Deploying or maintaining project management software is serious business that requires professional consultation.
Furthermore, your organization’s project management software must be tailored to match your specific needs because the tools must match the people and the organization. If you need help integrating tested software from one organization into another, you should speak with experts to understand what is at stake and the best way to go about it.
You need implementation roadmaps and strategic guidance when introducing new software to your organization. A proper roadmap will help you decide what project management software is appropriate for your organization and the steps necessary to implement it. At this stage, you can examine any possible bottlenecks and inefficiencies on paper and eliminate them from your workflow before you even start implementing the software.
Custom Development & Reporting
In project management, every project is unique and needs to be considered on its own basis for maximum productivity. Some tasks might be so basic that just any project management tool can work for them, but this is not always the case. Complex organizational processes usually require custom project management tools.
Some organizations only need to add some feature enhancements or custom modules to their existing project management software to be optimized for maximum productivity. We can assess your system and determine the new integrations or adjustments it needs to function seamlessly.
Furthermore, to properly assess the tool’s efficiency we have advanced reporting services to log useful usage data. These customized reporting tools provide information on resource utilization, project progress, and other important performance indicators. With this data, we can identify the pain points in your workflow and eliminate them.
Training
A project management system is only as good as those using it. If your team members are not skilled enough to use the product, it will never be truly efficient. We offer training services so your organization never has to experience this.
With every project management software, there has to be an onboarding process for new users. If this training is done well, it can save the organization a lot in operation costs down the line. Properly trained team members will use the system to boost their productivity, and they will also be able to train and onboard new team members to use the tools.
We can analyze your team to identify their skill gaps and the issues they are likely to face while using the tools. With this information, we will create training modules targeted at making up for the team’s weak points.
Support
The need for skilled support does not end at deployment; it’s an ongoing process to ensure all challenges are quickly overcome to allow you to focus on your business. If your organization uses complex software, you will run into problems along the way and we can help with that.
There’s no point in hiring in-house technical staff solely for managing a project management tool. Our dedicated customer support team is always available to receive questions on issues arising from project management software.Whether it is a simple knowledge issue, a configuration problem, or a software glitch, our responses to reports are always swift and effective.
Furthermore, in addition to our training services, if there is any knowledge gap the training needs to cover, our team is always available to clarify questions from you or your team members. You can also get software updates to the project management tools we implement for your team and additional training for every new update.