Implementation Services
Regarding project management, the tools are almost as important as the people, and we can help ensure you have the right tools you need. Our expert team is available to ensure that nothing goes wrong through every step of the implementation process. To us, implementation involves everything that must be done to prepare the software for operational use.
Setting up project management software involves a range of technical activities, and this is why professionals best handle it. After selecting the right software for your business, one of the services we provide is system configuration. This is where project structures are defined, and user accounts and other requirements are created. Our priority here is to ensure the software is tailored to match your organization’s specific processes.
For organizations that are using an existing project management software and want to migrate to another, our experts have experience handling data migration across platforms. Similarly, project management software barely works alone; it usually needs to be integrated with other software. An integration handled poorly could result in a data loss or a security
breach. This is why technical tasks like this should only be addressed by professionals. We run multiple tests to ensure that the software works as it should and meets all your expectations.
The right project management solution is supposed to guarantee project efficiency and enhance collaboration. Finding the right tool is just the first step; the software must be deployed appropriately to match your team’s specific needs.
Environment Administration & Optimization Services
We ensure the meticulous management and optimization of all tools in your team’s project management software ecosystem. For your team to meet its objectives, all tools must operate together seamlessly and efficiently.
When implementing and managing your project management software, we ensure we are with you every step of the way. First, we customize the system to match your team’s objectives. Beyond this, we enhance the system to ensure it works efficiently for your organization by fine-tuning everything possible for optimal performance.
Optimizing project management services is a crucial aspect of the work we do. It could include processes like performance monitoring and tuning. Here, we examine where bottlenecks are reducing productivity and eliminate them early. We also consider different cost-reduction strategies and resource optimization. While the goal is maximum productivity, we also consider the cost of operating these services for our customers. We effectively remove unnecessary tools or services from the project management system without compromising security or team performance.
For organizations that are considering working on creating scalable structures for managing their project operations, our team of experts has experience with future-proofing project management tools even as the organization scales.
Advisory & Consulting Services
After years of experience providing services in the implementation and maintenance of
project management software, our team can guide any organization in this field. Deploying
or maintaining project management software is not to be done in a hurry because there is a
lot to consider before starting out. Learning from experienced professionals in the field could save your organization from falling into the mistakes that people frequently make.
Furthermore, your organization’s project management software must be tailored to match your specific needs because all organizations are different. The same system that another company used optimally might fail woefully in your organization. If you need help integrating tested software from one organization into another, you should speak with experts to understand what is at stake and the best way to go about it.
You need implementation roadmaps and strategic guidance when introducing new software to your organization. A proper roadmap will help you decide what project management software is appropriate for your organization and the steps necessary to implement it. At this stage, you can examine any possible bottlenecks and inefficiencies on paper and eliminate them from your workflow before you even start implementing the software. Considering important factors like this before implementation can ensure seamless integration and optimize your processes.
Continuous improvement is also very important in project management today. The structure that used to work for your organization may not be the optimal method to use ten years into the future. This is the importance of regular reviews of your project management systems and processes to ensure your company is getting the best out of its software.
Custom Development & Reporting
In project management, every project is unique and needs to be considered on its own basis for maximum productivity. Some tasks might be so basic that just any project management tool can work for them, but this is not always the case. The more complex your organization is regarding the tasks, milestones, and number of users, the higher the likelihood that you will need a custom solution for your project management needs.
Some organizations only need to add some feature enhancements or custom modules to their existing project management software to be optimized for maximum productivity. This is a service we have experience providing. After assessing your project management system, we can determine the new functionalities or adjustments your system needs to function seamlessly. We could also introduce integration with other tools where it is necessary.
Furthermore, to properly assess how effective a project management tool is, we set up advanced reporting services to give us the data we need to optimize your system. These customized reporting tools provide information on resource utilization, project progress, and other important performance indicators. With this data, we can assess whether any bottlenecks in your company’s system are reducing productivity and further customize the system to boost productivity.
We have excellent data visualization tools to represent the data received through our reporting services in an easy-to-understand format. With this, you can easily see improvements or declines in your team’s productivity using project management software.
Training
A project management system is only as good as those using it. If your team members are not skilled enough to use the product, no matter how good the product is on paper, it will never be truly efficient. We offer training services so your organization never has to experience this.
With every project management software, there has to be an onboarding process for new users. If this training is done well, it can save the organization a lot in operation costs down the line. Properly trained team members will use the system to boost their productivity, and they will also be able to train and onboard new team members to use the tools.
If you use a customized tool, then training is very important for your organization because team members cannot easily search online when they need help. With one of our customized training programs, your team members can be brought up to speed on how the software works and the best way to use it. We can analyze your team in these customized programs to identify their existing skill gaps and the issues they are likely to face while using the tools. With this information, we will create training modules targeted at making up for the team’s weak points.
Support
Project Management does not end at deployment; it only ends when all tasks are completed and all milestones have been reached. We can stay with you through every step of the way. If your organization uses a highly technical tool for project management, you could run into some problems requiring professional help. For instance, if you utilize a tool that integrates other tools for added functionality, you could encounter some technical issues you can’t
handle.
There’s no point in hiring in-house technical staff solely for managing a project management tool. We can help you cut unnecessary costs by providing the support you need as one of our services. Our dedicated customer support team is always available to receive questions on issues arising from project management software. Our team’s experts respond to technical problems with simple solutions as soon as inquiries are made.
Whether it is a simple knowledge issue, a configuration problem, or a software glitch, our responses to reports are always swift and effective. When responding to issues, we like to get as much information on the situation as possible so our experts can make useful recommendations to match each peculiar scenario.
Furthermore, in addition to our training services, if there is any knowledge gap the training needs to cover, our team is always available to clarify questions from you or your team members. In addition to knowledge updates, you can get software updates to the project management tools we implement for your team and additional training for every new update. It’s important to get these updates because project management tools are always developing
new solutions to the modern problems that organizations run into.